FAQ's

Where is it made?

Venice, Italy

How are the products 100% biodegradable and recyclable?

The material used is not packing cartons it’s actually wood fiber with sawdust recovery obtained by the cutting of trees which would otherwise be discarded. All products are entirely biodegradable and sustainable.

Do product contain materials on The Red List?

Staygreen does not use any material listed on The Red List. See more information HERE.

Are the products durable?

The sheets used to produce each piece is called KRAFT which in German means “strong.” Each sheet is created by inserting a percentage of wood fiber and a percentage of recycled paper in a way to create a resistant product. There has been extensive testing done to ensure the weight bearing capacities. See CATAS certification HERE.

Do the products have a warranty?

There is a 1 year warranty on every product.

What is KRAFT paper?

It is a paper- based material consisting of a fluted corrugated sheet and double-wave linerboards that bind together with the use of natural glue adhesives.

Are the KRAFT sheets laser cut?

No, a laser cut would cause the material to burn. After extensive research Staygreen utilizes a unique technique that utilizes vibrating blades to create a beautiful sleek product.

What is MDF?

Medium density fibreboard (MDF) is used on the surfaces and siding of most STAYGREEN products. It’s a wood fibre material produced using a dry process. It is made out of wood waste fibres melded together. The material is smooth, uniform and will not warp as it has a mild reaction to moisture.

Can it be used outdoors?

The “natural” color options CANNOT be used outdoor. The color options are finished with a special coating called “SOLID GREEN.” This finish allows the product to be used in outdoor spaces such as covered porches, greenhouses, and covered terraces. It also allows the material to be water resistant, flame retardant and resistant to wear and impact. See our Use and Maintenance Guide HERE.

What is applied to make products anti-flammable?

Various cement-based organic materials are applied at the end of production to make each product anti-flammable.

Is customization available?

Every piece can be entirely customized with different color and materials options (ie. eco leather, cotton or Corian®). We can also take on custom projects.

What is the lead time?

The lead time for items in stock are 5-7 business days. Delivery on customized items is 6-8 weeks.

Why should I buy eco-furniture?

The reuse of KRAFT paper allows not only a significant cost savings but also guarantees respect for the environment while significantly reducing the volume of waste coming into the landfill.

Can the products be used for commercial and hospitality use?

Yes, each product can be used for high traffic/use  environments. Most products can be requested to have a fire retardant coating to ensure specific building requirements.

What are the care instructions?

On the MDF surface we suggest to use a soft damp cloth with soap or a liquid detergent, preferably diluted with water. DO NOT use acetone, or any rubbing alcohol. On the KRAFT paper surface we suggest a chamois cloth drying towel or a feather duster with soft bristles for the double wave section. See our Use and Maintenance Guide HERE.